Return Policy
Not quite right?
We understand it can be difficult to purchase jewellery online. If you have any issues with your purchase please contact us straight away and we will try our best to rectify the situation. Your satisfaction is very important to us.
Helpful Resources
If you are unsure what fingersize to order, please fill out this form to receive a complimentary fingersize measuring kit (Australia only)
What if it doesn't fit?
If the item you have received is the wrong size or length we will happily resize or remake it for you. Extra charges may apply for size increases.
Not what you expected?
An item can be returned for an exchange or store credit within 14 days of receipt if it is in original, unworn condition. Customer to pay postage. No refund are given for change of mind.
Guarantee
Items are guaranteed to be free from any manufacturing faults. If items are found to be faulty, we will offer a repair, replacement or a refund for a major fault.
Contact enquire@venetiamajor.com.au or phone +61 2 6230 9587 to arrange your return.